Pipette Service Return-to-Base Programme

 
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Return-to-Base Progamme
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Decontamination Form

As well as on-site support, we also offer a 'Return to Base' programme. Simply return your product to us at the address below, including:

  • Your full contact and delivery information
  • Your order number
  • Full details of the service required
  • A completed and signed Decontamination Certificate

All pipettes should be returned to:

Cole-Parmer Instrument Company Ltd.
Kinesis Pipette Service
9 Orion Court, Ambuscade Road,
Colmworth Business Park, St. Neots,
Cambridgeshire. PE19 8YX

Please ensure each pipette is safely and securely packaged. You can request a postage paid returns box at the bottom of this page. Cole-Parmer cannot accept any responsibility for pipettes which are damaged in transit / prior to arrival at Cole-Parmer.

What to expect

  • All repaired and calibrated pipettes will be returned in a re-usable box specifically designed for the shipment of pipettes time after time.
  • We will repair any pipette to your specification as detailed on the Decontamination Certificate.

Request a returns box

Please complete your details and we will send you a postage paid returns box. Alternatively, if you would like to discuss your pipette service and calibration requirements with one of our representatives you can do so by calling +44(0) 1480 272279

* All fields are required unless indicated otherwise.

Decontamination certificate

Cole-Parmer Chromatography Price List
To confirm each pipette is contamination free, please complete a Decontamination Certificate
Download Certificate
 

In line with the latest COSHH regulations all pipettes that are handled by the Kinesis Pipette Service Team should be certified free from hazardous components and chemicals. It is the customer's responsibility to ensure they do not subject the Kinesis Pipette Service Team to such materials.

Decontamination methods

Detergent - Pipettes can be dismantled and immersed in a detergent recommended for decontaminating laboratory instruments. The pipette should be thoroughly rinsed and dried after total immersion. Some pipettes can be fully autoclaved, others partially. Please consult manufactures manuals for full information.

UV - by exposure to 300nm UV light for 15 minutes. This method is not recommended for pipettes because, unlike contaminating liquids or vapours, UV rays cannot penetrate inside the pipette.

Request a Servicing or Repair Quote

A quick and simple quotation service. Complete your contact information and a member of our pipette service team will call you back.

Call
+44(0) 1480 27 22 79
OR
Request a Service Quote
Let us help keep your pipette operating at its best!