InnoCal's technicians can calibrate any Masterflex® or Ismatec® peristaltic pump drive to ensure accurate rotation per minute (rpm) output. You can order this service at the time you order your new Masterflex® or Ismatec® peristaltic pump from Cole-Parmer or you can contact InnoCal® to obtain a return form to send your existing peristaltic pump back to our laboratory for calibration.
Contact Cole-Parmer's Customer Service Department for more information.
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Q:If we buy two pumps, is the calibration done only for one or for both pumps? It means, do we have to put the quantity of this service in the shopping cart 1 or 2? Thanks
A:The NIST calibration will only apply to one item as each drive is calibrated individually. For two drives, two calibrations will need to be ordered.
Q:Is this a service that is ordered can be done on site with old pumps, or does this refer to pumps being pruchased?
A:At this point in time we do not offer on site NIST-Traceable calibrations but you may send in your pump to us to have it calibrated here at our facility (please contact us to receive a Return Authorization number to send the pump back under).
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